Updating Items
From time to time, Medicare, DVA & Health Funds update the fees for certain item numbers.
So that providers are paid correctly, you will need to update the fee pricing within Impulse.
To take advantage of this streamlined process, you need to ensure that you are running MedcommsV5.
Before you start
It is always recommended that you complete a backup before you run any update on Impulse.
This item update only needs to be run on one computer in the practice. The user running the update MUST have full administrative privileges.
Please allow 30 - 60 minutes for the update to run (it may be quicker).
Running Item Update
IMPORTANT: If you are prompted to run an update on Medcomms, please select YES. The update will run and automatically restart Medcomms once it has finished installing.
From the main screen of Impulse, go to the main menu at the top of the page and select:
- Wait/Appt
- SMS & AoL Management
When the following pop-up appears, press on Updates and click the Item Update button.
The item update will start running automatically. Please do not interfere with the download process.
When your items have finished updating, the following message will appear:
Click OK to finish.
Check all items have been updated
We recommend checking that that item update has run successfully. Simply click the Item Update button again.
If there was an error, the item update will run will commence from the last successful item.
Item update appears to stop
Where the application appears to have stopped updating on a particular item, you can force close the application and restart.
To close the application, find the Medcomms icon in your systems tray, right click and select exit, as below:
Then restart as per instructions above.
If you require any further information or assistance, please do not hesitate to contact the MedNet Assist team on 1300 765 110 or raise a support ticket at: https://support.mednet.com.au/ (or click submit ticket above).
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