Zoho Assist Installation
Click the Enter button on your keyboard.
Click the Button ‘CLICK HERE TO DOWNLOAD REMOTE SUPPORT PROGRAM’
Once the button above is clicked you will be asked to save the application
Click the drop down next to ‘Save’, Click ‘Save As’.
Select
the folder C:\Program Files or (x86)\MedNetwork and click Save.
Double
Click the CustomerPlugin.exe and wait for the install to complete.
When
complete a Desktop Icon will appear.
Double click this icon to start Zoho.
Enter
the Session ID supplied by MedNet Assist. Usually in the format 123456789
Click Join Session to allow our Support Staff to Connect through the remote session.
When
our support staff have completed the support request please click the option ‘Stop
Sharing’ on Zoho Assist.
Zoho Single Session connect
Open your Web Browser and enter the following URL: mednet.com.au/remotesupport
Select
the option as below for a single session login.
Enter
the Session ID supplied by Mednet Support in the format 123456789
Click connect
When our support staff have completed the support request please click the option ‘Stop Sharing’ on Zoho Assist.
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